- Assist in managing the company’s technology infrastructure, including servers, networks, and cloud-based systems.
- Assist with planning, designing, and implementing infrastructure projects to improve performance, reliability, and security.
- Provide technical support to infrastructure team members and end-users.
- Monitor infrastructure performance and identify and resolve issues in a timely manner.
- Ensure compliance with industry best practices and regulatory requirements.
- Develop and maintain disaster recovery plans and procedures.
- Collaborate with cross-functional teams to ensure technology infrastructure meets business needs.
- Assist with infrastructure budgets and procurement of hardware and software.
- Stay up-to-date with emerging technologies and make recommendations for adoption where appropriate.
- 3+ years of experience in infrastructure management or a related field.
- Strong technical skills in managing servers, networks, and cloud-based systems.
- Knowledge of security and compliance requirements.
- Strong problem-solving and analytical skills.
- Experience with ITIL or other IT service management frameworks is a plus.
- Excellent communication and collaboration skills, including the ability to work effectively with cross-functional teams.
- Ability to work independently and adapt to a fast-paced, changing environment.
- Ability to thrive in a dynamic, rapidly changing environment.
- Excellent copywriting skills with a strong portfolio showcasing a range of writing skills.
- Detail-oriented with a strong focus on quality and accuracy.
- Ability to work independently and collaboratively in a fast-paced environment.
- A team player with a can-do attitude with the ability to work proactively and independently
- Acts with urgency, seeks new ideas, and always able suggests alternatives when faced with obstacles
- Ability to work well under pressure and have excellent interpersonal and communication skills
- Demonstrates strong personal ethics and a sense of purpose
- Willingness to learn and explore new trends and technology